UPM Conveyors are justifiably proud of our enviable reputation within the Food and Packaging Industries and base After Sales Support as the cornerstone of our success.

24 Hour Call Out

UPM Conveyors has a full time team of Service Engineers with support available 24 hours a day and 7 days a week.

Engineers are readily accessible and outside office hours a reception service is available for emergency calls and to enable contact with the nearest available engineer.

Planned Maintenance Service Contracts

UPM Conveyors have introduced a comprehensive range of planned maintenance service contracts involving regular visits by one of our team of Service Engineers to maintain the equipment is in optimum condition.

A detailed visit report is supplied so a full history of all equipment is available.

Training

Comprehensive training is available for all levels of Personnel including operators and maintenance engineers with full introduction to general principles regarding design and objectives of the equipment.

Safety Standards and Quality Assessment

All equipment has been manufactured and tested in accordance with the following normative and UK standards and conforms to all Health and safety requirements.

2006 / 42 / EC                       (MACHINERY DIRECTIVE)
2004 / 108/ EC                      (EMC DIRECTIVE)
2006 / 95 / EC                       (LOW VOLTAGE DIRECTIVE)
EN ISO 12100 - 1
EN ISO 12100 - 2
BS EN 414: 2000
HEALTH AND SAFETY AT WORK ACT: 1974
SUPPLY OF MACHINERY (SAFETY) REGULATIONS: 1992

Spares

A fully computerised spares inventory stock control is maintained at UPM Conveyors Headquarters covering some 20,000 spare parts.